WordPress Support & Maintenance Services

Our WordPress Support Services

You don’t need to worry about your WordPress website anymore. We got all the WordPress support services your website will ever need.

WordPress Maintenance

WordPress is constantly evolving. Your website will always be up to date with our WordPress core files, themes and plugins updates.

Offsite Backups

Never worry again about losing your data. We’ll backup your WordPress website and store it offsite safely, in case you ever need to restore it.

Speed optimization

Speed optimization services for your WordPress website that increase conversion, reduce bounce rates, and boost SEO rankings.

24/7 Security Monitoring

24/7 Security Monitoring

We keep your website safe by enabling the best WordPress security monitoring available. Firewall protection, malware scanner and DDoS Attack Mitigation.

Uptime Monitoring

Uptime Monitoring

24/7 website availability monitoring and server uptime/downtime checks. If your website goes down, is slow or has an error, you will be the first to know.

WordPress Hosting

Our reliable web servers provide your website with high performance and fast loading times. WordPress hosting for big and small websites.

HTTPS / SSL

HTTPS / SSL

We encourage you to adopt HTTPS to protect your users connections so we’ll install a SSL certificate on your WordPress website and configure it to run over HTTPS security.

WordPress Development

WordPress Development

We offer a wide range of WordPress Development services, from small changes to fully-functional websites, custom plugins or custom WordPress themes.

Service Reports

You will get detailed reports about any changes we perform on your website, uptime and security, and WordPress maintenance updates.

Everything your WordPress Site needs
to be faster and secured.

Frequently Asked Questions

Do you maintain and support WooCommerce websites
Yes, we absolutely LOVE e-commerce! Websites with advanced functionality like e-commerce require our Support or Support PRO plan. E-commerce sites require additional support in order to properly manage them, so it’s imperative that we dedicate the necessary resources in order to keep your site fast and secure with 100% uptime.
How does the on-boarding process work for new plans?
Once you sign up for the plan that makes the most sense for your website, you’ll receive a welcome email with details about how to securely send us your login credentials for both WP admin and FTP. Once we have received this information, we’ll have your plan fully implemented in 24-48 hours.

Fully-implemented means that one of our support engineers has logged into the site, connected it to our remote maintenance system, performed a manual test of the remote backup process, and manually perform any outstanding core/plugin updates.

For Support PRO plans, site speed enhancements can take up to a week. We take our time to properly optimize everything for your unique core files, theme and plugins, making sure to not cause any downtime or potentially compromise your site.

What are your hours of operation and response times?
Our entire support team works remotely within the US. Our business hours are Monday through Friday, 8am-5pm ET. We respond to all requests within 4 business hours (often MUCH sooner) and strive to complete all Help Desk Support requests within 8 business hours or less. PRO Enhancement requests are typically completed within 24 business hours.

For 24/7 support, we recommend a hosting provider that has advanced WordPress expertise available. We’ve dealt with more hosts than you can imagine; in our opinion, WP Engine and Siteground represent the absolute best and brightest of the WordPress hosting world when it comes to 24/7 support.

What if a task requires more than 30 minutes?
All tasks that require less than 30 minutes to complete are considered Help Desk Support requests and are included in both Support or Support PRO plans.
Can multiple websites receive Help Desk Support under one plan?
Each domain (website.com, subdomain.website.com, etc) requires it’s own plan, either Secure, Support, or Support PRO. If you have 3 websites that you would like us to maintain and manager, you’ll need 3 separate plans.
Secure, update, optimize,
and backup your WordPress
website now!
Choose Your Plan
Secure your WordPress website